Winter Forest Scented Soy Candle — 9oz Jar (Pine & Fresh Balsam)
Shipping and returns
“How long does it take to create a bespoke product?”
Since all of our products are bespoke and made-to-order, it typically takes 2-3 days to create each item. We believe in delivering personalized perfection, and this time allows us to ensure that your product is crafted with the utmost care and attention.
“Can I personalize my candle?”
Absolutely! We love adding a personal touch to our creations. Whether you want to add a special message, commemorate a date, or include custom artwork, we're here to bring your vision to life. Simply select the personalization option when placing your order, and let us know the details during checkout.
“How do I place an order?”
Placing an order with Canary is easy! Simply browse our collection of candles and personalized creations, select your preferred items, and proceed to checkout. During the checkout process, you'll have the opportunity to provide any personalization details for your order.
“What if I have a question or need assistance?”
We're here to help! If you have any questions about our products, the ordering process, or anything else, don't hesitate to reach out to our friendly customer service team. You can contact us email at canarycandle.shop@gmail.com, and we'll be happy to assist you.
"Do they offer free shipping?"
Free shipping is available on order $99+ shipping within the continental US. For all other orders, we deliver with fixed prices.
"What if my item was received damaged?"
Send a photo of the defective product with a description of the defect and we will replace it free of charge. "What is the CanaryCandle product guarantee?"
Every candle is backed by our 100% Quality Guarantee. If it’s not perfect, we’ll make it right—because excellence is our baseline.
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Have a question?
FAQ
CANDLES
Absolutely! We love adding a personal touch to our creations. Whether you want to add a special message, commemorate a date, or include custom artwork, we're here to bring your vision to life. Simply select the personalization option when placing your order, and let us know the details during checkout.
Since all of our products are bespoke and made-to-order, it typically takes 2-3 days to create each item. We believe in delivering personalized perfection, and this time allows us to ensure that your product is crafted with the utmost care and attention.
Yes. 100% natural soy wax blend, 100% cotton wick and a glass jar. This scented candle is vegan, completely natural, and non-toxic. It contains no lead, plastics, parabens, synthetic dyes, or phthalates.
SHIPPING
Usa First item:
9 oz Container Candles - USD 7.99 - 8.79
11oz Glass Candle - USD 9.49
11oz Frosted Glass Candle USD 8.99
Additional item USD 3.49
The shipping time can vary depending on several factors, including the destination and the shipping method selected. Generally, domestic shipments within the same country may take anywhere from 2 to 7 business days. International shipments usually range from 7 to 21 business days, depending on the location and customs clearance. Please note that these are estimated time frames and can be subject to delays beyond our control.
Yes, we provide tracking information for all our shipped products. Once your order is dispatched, we will send you a confirmation email containing the tracking number and instructions on how to track your shipment. You can use this tracking number to monitor the progress of your package and get real-time updates.